Prof. Dr. Möbus - Practical Projects

  • Modelling and optimisation suggestions for exiting core, management and support processes for more than 150 companies (mainly from northern Germany)
  • Project for prioritisation of business processes that need to be optimised while having limited resources
  • Digitisation of business processes for a craftsmen business
  • Conception and implementation mentoring of a business process management for a care provider
  • Development of a customer portal strategy and implementation monitoring for an IT provider including analysis, optimisation and design of service processes
  • Evaluation of service processes and development of optimisation suggestions for selected patient areas of a clinic
  • Strategy development and creation of service offers and processes for the acquisition and commitment of customers in the direct business of an insurance company
  • Development of a sales strategy for a telecommunications provider
  • Suggestions for further development of the company health management of a bank under special consideration of the corporate culture, personal and procedural aspects
  • Evaluation of effects of service offers from Kiel construction markets
  • Business process recording and analysis as well as construction of suggestions for optimisation for a doctors practice
  • Evaluation of effects of a sales strategy from insurance services and creation of suggestions for further development
  • Development of an alumni web portal on basis of a WebCMS
  • Development and implementation of key figures for management and controlling of service processes in ‘banking factories’
  • Examination of connections and interactions between employee and customer satisfaction in the banking industry
  • Development of an interdisciplinary employee loyalty index
  • Evaluation of the appearance of service employees in the IT sector and development and implementation of optimisation measures
  • Development of concepts for the acquisition, development and binding of qualified employees in the service sector
  • Development of a software to support receivables management of a health insurance
  • Implementation of process optimisations in travel management (proposal, approval and accounting procedures) for a service company through conception and implementation of a workflow management software
  • Development of a software for the evaluation of lectures
  • Conception and realisation of an internet career portal for a manufacturer of non-alcoholic drinks
  • Conception and implementation of contents for the internet self service area of a health insurance